Conference Terms for Attendees

§ 1. Definitions

1. Conference - the MetalVerse 6.0 educational and networking event (including talks, workshops, seminars and panel discussions), organised by the Organiser on 20 March 2027 at ADN Centrum Konferencyjne (ADN Conference Centre), Browary Warszawskie, Building GH, entrance B, ul. Grzybowska 56, 00-844 Warsaw, Poland.
2. Organiser - Agencja Medialna Yoma Jolanta Mensfeld, with its registered office in Strzegom (ul. Agatowa 6/2, 58-150 Strzegom, Poland), NIP (tax ID): 884-24-86-792, email address: info@metalverse.pl.
3. Attendee - a natural person holding a valid Ticket or Children's Ticket and taking part in the Conference on site as a listener, including a person delegated by an entity to take part in the Conference in this capacity. These Terms do not apply to persons taking part in the Conference as a Speaker, Partner or Sponsor - in this respect the separate „Terms for Partners, Sponsors and Speakers of the MetalVerse 6.0 Conference” apply.
4. Registration - the purchase of a Ticket or VOD Ticket for the Conference via the Bilety24.pl service, including via the Organiser's subdomain bilety.jolantamensfeld.pl, whose sales operations (online shop) run on the infrastructure of the Bilety24.pl service, or obtaining a Ticket in another way provided for in these Terms (e.g. as a prize in a competition under the rules described in § 3(1)).
5. Confirmation of participation - an email sent by the Organiser or by the service through which the Registration was made (Bilety24.pl or luma.com), confirming the Registration.
6. Ticket - an electronic document with a QR code entitling the holder to on-site entry to the Conference.
7. VOD Ticket - an entitlement assigned to the email address of the person who purchased it, giving access only to recordings of the Conference talks made available online under the rules described in § 7. A VOD Ticket does not entitle the holder to attend the Conference on site or to enter the premises of ADN Centrum Konferencyjne. A person holding only a VOD Ticket is not an Attendee within the meaning of these Terms; the provisions concerning Registration, payment, complaints and personal data protection apply to them accordingly.
8. Children's Ticket - an electronic document with a QR code, sold at a symbolic price, entitling a person under 16 years of age (i.e. aged up to and including 15) to enter the Conference, provided that they attend under the care of an adult legal guardian holding their own valid Ticket.
9. Force majeure - an external event that could not be foreseen or prevented and is beyond the Organiser's control, in particular: natural disasters, epidemics or states of epidemic threat, armed conflicts, acts of terrorism, serious failures of critical infrastructure or building installations (electrical, water and sewage, gas, heating, air conditioning, fire protection) whose occurrence endangers human life or health, transport disasters preventing safe travel or the safe running of the Conference, and other events preventing the Conference from being held in accordance with the programme or endangering the life or health of Attendees.
10. GDPR - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

§ 2. General provisions

1. The MetalVerse 6.0 Conference will take place on 20 March 2027 at ADN Centrum Konferencyjne, Browary Warszawskie, Building GH, entrance B, ul. Grzybowska 56, 00-844 Warsaw, Poland.
2. The Organiser of the Conference is Agencja Medialna Yoma Jolanta Mensfeld, an entrepreneur entered in the Central Register and Information on Economic Activity (CEIDG), NIP 884-24-86-792, correspondence address: ul. Agatowa 6/2, 58-150 Strzegom, Poland, email: info@metalverse.pl. The Organiser can be contacted electronically at the above email address.
3. The purpose of the Conference is education about the precious metals market and industries directly or indirectly related to it, the exchange of knowledge and experience, networking between industry participants, raising investment awareness and promoting best market practices.
4. The Conference programme includes talks, panel discussions, educational sessions, workshops and other educational and informational presentations.
5. Speakers and Event Partners bear sole responsibility for the content, opinions, materials and information they present. The Organiser only provides a space for presentations and is not responsible for: the factual accuracy of the content presented, the consequences of the use of this content by Attendees, investment or business decisions made on its basis, or any infringement of third-party rights by Speakers or Partners.
6. None of the information, opinions, analyses, forecasts or materials presented during the Conference by Speakers, Partners or Sponsors constitutes an investment recommendation within the meaning of Regulation (EU) No 596/2014 of the European Parliament and of the Council (MAR), investment, legal or tax advice, an offer within the meaning of Article 66 of the Polish Civil Code, or a public offering within the meaning of the Polish Act of 29 July 2005 on Public Offering. Investment decisions made by Attendees on the basis of content presented at the Conference are made solely at their own risk and responsibility.
7. The detailed Conference programme will be published at www.konferencja.metalverse.pl and/or www.metalverse.pl no later than 7 days before the Conference.
8. The Organiser reserves the right to make changes to the Conference programme, including changes of Speakers, for reasons beyond the Organiser's control. In such a case, the Attendee is not entitled to compensation, which does not exclude or limit the rights of an Attendee who is a consumer under mandatory provisions of law.
9. These Terms constitute standard contract terms within the meaning of Article 384 of the Polish Civil Code. They are made available free of charge and continuously on the Conference website www.konferencja.metalverse.pl and/or www.metalverse.pl before Registration, in a form that allows them to be obtained, reproduced and recorded in the ordinary course of activities.
10. By making a Registration, the Attendee confirms that they have read the Terms available at www.konferencja.metalverse.pl and/or www.metalverse.pl and accept their provisions.
11. The provisions of these Terms form an integral part of the Ticket and are binding on every Attendee.
12. Official Conference website: www.konferencja.metalverse.pl and/or www.metalverse.pl.
13. Making a Registration means accepting the provisions of these Terms and undertaking to comply with order, health and safety and fire regulations, as well as the internal rules in force at ADN Centrum Konferencyjne.

§ 3. Rules of participation in the Conference

1. Participation in the Conference is subject to a fee - every person present on site at the Conference must hold their own paid Ticket or Children's Ticket. The exception is Tickets awarded as prizes in competitions organised by the Organiser or Conference Partners, issued via the luma.com platform under the rules set out in the separate terms of those competitions. Holding a VOD Ticket does not entitle the holder to on-site entry to the Conference.
2. The condition for participation in the Conference is meeting all of the following requirements: purchasing a Ticket via the Bilety24.pl service (including via the Organiser's subdomain bilety.jolantamensfeld.pl) or receiving a Ticket via the luma.com platform - in the cases described in paragraph 1, receiving the Confirmation of participation, and attending on the day of the Conference and completing the registration procedure.
3. Persons under 16 years of age (i.e. aged up to and including 15) may attend the Conference on the basis of a Children's Ticket, only under the care of an adult legal guardian holding their own valid Ticket.
4. In order to take part in the Conference, the Attendee must: show the Ticket with the QR code to the Conference staff in the registration area (printed or on a mobile device) and wear the identification wristband received at registration on their wrist throughout the Conference. The Organiser does not verify the identity of persons presenting a Ticket.
5. Rules concerning identification wristbands: each Attendee receives one wristband worn on the wrist; the wristband is waterproof and must not be removed from registration until the end of the Conference; a damaged wristband will be replaced only upon return of the damaged wristband to the staff; loss of the wristband may result in the inability to re-enter the Conference.
6. The Attendee may enter the Conference only during the hours published at www.konferencja.metalverse.pl and/or www.metalverse.pl on 20 March 2027. Staying on the premises of ADN Centrum Konferencyjne outside the Conference hours is prohibited and may result in intervention by the venue's security.
7. The Attendee may delegate another person to attend in their place. The attendee may be changed until the start of the Conference by contacting the Organiser at: info@metalverse.pl. The new attendee must present the Ticket with the QR code and complete the registration procedure described in paragraphs 4-5. The delegated person becomes an Attendee and is subject to all provisions of the Terms.
8. The Organiser is not responsible for the consequences of incorrect data being provided during registration or Ticket purchase.
9. The Organiser does not provide Attendees with transport to and from the Conference venue, accommodation or parking. The costs of travel, return and stay in Warsaw are borne by the Attendee, as are expenses for additional services beyond the Organiser's offer.
10. The Organiser reserves the right to refuse admission to the Conference in the event of: a breach of the Terms, a threat to safety, lack of a valid Ticket or other justified reasons. In such cases, the Attendee is not entitled to a refund of the Ticket price.
11. It is prohibited to bring onto the Conference premises alcoholic beverages, weapons, dangerous tools, explosive, pyrotechnic or flammable materials, narcotics and psychotropic substances. Food and drinks may be consumed only in designated areas.
12. Any advertising, promotional, marketing or sales activity at the Conference (including distributing advertising materials, displaying goods or services, or canvassing) is reserved exclusively for Conference Partners and Sponsors and entities that have obtained the Organiser's prior consent. The Attendee may not carry out such activity without such consent.
13. If the Attendee breaches the law, the Terms, the rules of ADN Centrum Konferencyjne, safety rules or the principles of social coexistence, the Organiser has the right to exclude the Attendee from further participation in the Conference without a refund of the Ticket price, while reserving the right to report the matter to the relevant authorities.
14. The Attendee must read and comply with the internal regulations in force at ADN Centrum Konferencyjne.

§ 4. Prices and payment terms

1. The price list for Tickets, including VOD Tickets, is available at www.konferencja.metalverse.pl and/or www.metalverse.pl. Prices are given in Polish zloty (PLN) and include VAT. Wherever this paragraph refers to a Ticket, it also means a VOD Ticket, unless the provision indicates otherwise. The provisions of this paragraph do not apply to Tickets issued as competition prizes via the luma.com platform - the rules for awarding them are set out in the separate terms of those competitions.
2. Payment is made via the Bilety24.pl service (including via the Organiser's subdomain bilety.jolantamensfeld.pl). The detailed payment rules are governed by the terms of that service.
3. The Organiser may change Ticket prices during the sales period, including through individual discount codes made available directly by the Organiser or via Conference Partners. A change in the Ticket price does not affect Registrations made before it was introduced.
4. In accordance with Article 38(12) of the Polish Act of 30 May 2014 on Consumer Rights (Journal of Laws 2014, item 827), the right to withdraw from a contract concluded off-premises or at a distance does not apply to a consumer in respect of contracts for the provision of services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of service provision - and the Conference is of this nature.
5. A Ticket purchased via the sales service is non-refundable and cannot be exchanged, except where the Organiser cancels the Conference or changes its date or venue. Only the value of the Ticket is refunded - service and transaction fees charged by the sales service are non-refundable.
6. The Attendee will be informed by the Organiser or a Partner of any cancellation, change of date or venue, or significant changes to the Conference programme. The refund will be made within 31 days of the Organiser issuing the refund instruction, via the service through which the Ticket was purchased. If the Attendee requested an invoice for the Ticket purchase, the refund may be paid only after the Attendee confirms receipt of the corrective invoice; the corrective invoice may be delivered electronically, in accordance with VAT regulations, without the need to return a signed copy.
7. The detailed rules for refunds, including the form and scope of informing Attendees about changes concerning the Conference, are set out in the terms of the sales service through which the Ticket was purchased.

§ 5. Complaints and dispute resolution

1. The Attendee may submit complaints concerning the Conference electronically to the email address: info@metalverse.pl, providing their contact details, a description of the issue and their request.
2. Complaints may be submitted within 14 days of the end of the Conference. The Organiser will consider the complaint and respond within 14 days of receiving it.
3. An Attendee who is a consumer may use out-of-court complaint and redress procedures, including seeking help from a district (municipal) consumer ombudsman or the competent provincial inspector of the Trade Inspection. Detailed information is available on the website of the Polish Office of Competition and Consumer Protection (www.uokik.gov.pl).
4. Disputes arising from participation in the Conference will be settled by the common court having jurisdiction under the provisions of the Polish Code of Civil Procedure.

§ 6. Conference schedule

1. The detailed Conference programme will be published at www.konferencja.metalverse.pl and/or www.metalverse.pl no later than 7 days before the Conference.
2. The Organiser reserves the right to make changes to the Conference programme, including changes to the order of talks, the timetable and Speakers, for reasons beyond the Organiser's control. Changes may be made even on the day of the Conference.
3. In particularly justified cases resulting from circumstances beyond the Organiser's control, in particular if a person scheduled to give a talk or host the Conference cancels their participation (e.g. due to illness or another unforeseen event), the Organiser may cancel the Conference, change its date or change the programme.
4. The changes referred to in paragraphs 1-3 do not give rise to financial claims or any other liability of the Organiser, which does not exclude consumer rights under mandatory provisions of law, including the rules for refunding the Ticket price set out in § 4.

§ 7. Recordings, image and materials

1. Talks given during the Conference will be recorded audiovisually by the Organiser.
2. The Organiser will make the recordings of the talks available to VOD Ticket holders no later than 14 days after the end of the Conference, to the email address provided during Registration.
3. For at least 90 days from the end of the Conference, access to the recordings is reserved exclusively for VOD Ticket holders. The Organiser will not publish the recordings publicly (including on the Organiser's YouTube channel) before the end of this period. After this period, the Organiser may, at its own discretion, publish the recordings publicly, in whole or in part, at a time of its choosing.
4. VOD Ticket holders are prohibited from downloading, copying, recording in any other form or sharing with third parties the recordings, as well as the access data to the VOD platform. A breach of this prohibition results in liability for damages and entitles the Organiser to revoke access to the recordings immediately, without a refund of the fee paid.
5. The Organiser exercises due diligence but does not guarantee uninterrupted availability of the VOD platform or a specific technical quality of the recordings.
6. Attendees are prohibited from filming, photographing or making audio recordings of the Conference without the Organiser's consent.
7. Due to the nature and scale of the Conference, the recordings and photographs made by the Organiser generally show the image of the audience and attendees of the gathering as a whole. The image of an Attendee that is only a detail of a whole, such as a gathering or public event, may be disseminated without the need to obtain their separate consent - in accordance with Article 81(2)(2) of the Polish Act of 4 February 1994 on Copyright and Related Rights.
8. Notwithstanding paragraph 7, by accepting the Terms and taking part in the Conference, the Attendee permits the Organiser to use, record, edit and reproduce free of charge their image captured in photographs or video recordings in connection with the Conference (including photographs and recordings showing individuals or smaller groups of people) and grants the Organiser a free, non-exclusive licence, unlimited in territory and time, to use this image for informational, promotional and advertising purposes related to the Conference or the Organiser's activities, covering the following fields of use:
   1. recording and reproduction by any known technique and dissemination in any form;
   2. entering into computer memory and multimedia networks, including the Internet;
   3. reproduction of the recorded image;
   4. making it publicly available in such a way that anyone can access it at a place and time of their choosing, in particular via social media administered by the Organiser (e.g. Facebook, YouTube, Instagram, TikTok, X/Twitter, LinkedIn);
   5. publication on websites and in the Organiser's promotional materials;
   6. broadcasting on television and radio.
9. The consent and licence referred to in paragraph 8 may be withdrawn at any time in accordance with the rules described in § 11; however, due to the scale and nature of the recordings referred to in paragraph 7, withdrawal is not technically possible for group shots (the audience, the hall, the Conference space as a whole) and applies only to materials in which the Attendee has been individualised (e.g. close-ups, interviews). Withdrawal of consent does not affect the lawfulness of prior processing.
10. All materials presented and made available to Attendees during the Conference are protected by copyright and are the intellectual property of their authors. These materials may not be distributed, shared with third parties, reproduced, published or used commercially without the written consent of the authorised persons. A breach of this prohibition may result in civil and criminal liability of the Attendee.

§ 8. Attendee obligations and liability

1. The Attendee bears full financial liability for damage caused at ADN Centrum Konferencyjne and undertakes to cover the cost of repairs on the basis of an invoice or other accounting document.
2. The Attendee must keep the rooms clean and dispose of waste in the appropriate bins. The Attendee must use the venue's equipment in a way that does not damage or destroy it.
3. The following are prohibited: smoking tobacco and e-cigarettes outside designated areas, using narcotics and psychotropic substances, making unauthorised changes to the rooms, and disturbing order and peace.
4. The Attendee must immediately notify the Organiser or the venue staff of any failure or situation threatening safety they notice, and follow the instructions of the staff of the Organiser and ADN Centrum Konferencyjne, in particular those concerning safety.

§ 9. Organiser's liability

1. The Organiser will exercise due diligence to ensure organisational conditions of the Conference consistent with the description published at www.konferencja.metalverse.pl and/or www.metalverse.pl.
2. If the Conference does not take place for reasons beyond the Organiser's control (Force majeure), the Organiser's liability is limited to refunding the Ticket price.
3. Subject to paragraph 4, the Organiser's total liability towards the Attendee for non-performance or improper performance of the contract is limited to the price paid for the Ticket.
4. The limitation referred to in paragraph 3 does not apply to damage caused intentionally or to personal injury (life, health), for which the Organiser is liable under general rules.
5. The Attendee is not entitled to compensation for additional costs incurred (transport, accommodation), lost profits or other indirect damage - subject to mandatory provisions of law.
6. ADN Centrum Konferencyjne does not have a cloakroom. The Organiser is not responsible for Attendees' belongings brought onto the Conference premises that may be lost, damaged or stolen - the Attendee brings belongings at their own risk and looks after them themselves.

§ 10. Force majeure

1. The Organiser is not liable for non-performance or improper performance of its obligations if this is caused by Force majeure, including in particular the events listed in § 1(9), a failure of building installations endangering human life or health, transport disasters preventing the safe running of the Conference, as well as the actions of third parties over which the Organiser had and could have had no control.
2. In the event of Force majeure preventing performance of the contract, the Parties will not raise claims against each other for non-performance or improper performance of the contract, subject to the rules for refunding the Ticket price set out in § 4 and § 9.

§ 11. Personal data protection (GDPR)

1. The controller of Attendees' personal data is the Organiser - Agencja Medialna Yoma Jolanta Mensfeld, ul. Agatowa 6/2, 58-150 Strzegom, Poland, NIP: 884-24-86-792, email: info@metalverse.pl.
2. Personal data is processed on the basis of: Art. 6(1)(b) GDPR - for the performance of a contract (participation in the Conference); Art. 6(1)(c) GDPR - to comply with legal obligations (e.g. issuing invoices, accounting records); Art. 6(1)(f) GDPR - for the purposes of the Controller's legitimate interests (promotion of the Conference, pursuing claims); Art. 6(1)(a) GDPR - consent to the processing of image, given in accordance with § 7(8).
3. Data is processed for the purposes of: organising the Conference and serving Attendees, issuing accounting documents, contacting the Attendee, marketing and promoting the Conference (on the basis of legitimate interest), pursuing claims and complying with legal obligations.
4. The Attendee has the right to: access their data, rectify it, erase it, restrict its processing, data portability in the cases specified in the GDPR, object to processing based on legitimate interest, and withdraw consent at any time (without affecting the lawfulness of processing carried out before its withdrawal). The Attendee also has the right to lodge a complaint with the President of the Polish Personal Data Protection Office (UODO).
5. With regard to the Ticket sales and payment process, the Bilety24.pl service is a separate controller of personal data, under the rules set out in its terms and privacy policy. This also covers sales via the subdomain bilety.jolantamensfeld.pl, which operates entirely on the infrastructure and under the management of Bilety24.pl and is not a separate entity or a separate data controller. The luma.com platform is also a separate data controller - with regard to issuing Tickets awarded as competition prizes. The Organiser is not responsible for the processing of personal data by these services in breach of the GDPR.
6. Apart from the entities listed in paragraph 5, data may be shared with the following categories of recipients: IT service providers (hosting, email, VOD platform); mailing service providers (newsletter systems); an accounting office - for bookkeeping; entities authorised under the law.
7. In connection with the promotion of the Conference and the Organiser's activities, the Attendee's image recorded in accordance with § 7 may be published via social media administered by third parties (e.g. Facebook, YouTube, X/Twitter, LinkedIn), which may transfer data, including image, to third countries, in particular to the United States. The administrators of these services are separate controllers of personal data, independent of the Organiser, and are responsible in their own right for the compliance of such transfers with the GDPR provisions on transfers of data outside the European Economic Area (including ensuring appropriate safeguards, such as participation in the EU-U.S. Data Privacy Framework or standard contractual clauses).
8. Providing data is voluntary but necessary to conclude and perform the contract for participation in the Conference; refusal to provide it prevents Registration.

§ 12. Networking app

1. The Organiser reserves the right to provide Attendees, during the Ticket sales period or in connection with the Conference, with an optional application or online platform for networking between Attendees, Partners, Sponsors and Speakers (hereinafter: the „App”). The Organiser will inform Attendees of the launch of the App, its provider and the rules for its use via www.konferencja.metalverse.pl and/or www.metalverse.pl or directly, reasonably in advance of making it available.
2. Use of the App is voluntary and is not a condition of participation in the Conference or of purchasing a Ticket. The Attendee decides whether to create an account in it and what data to share with other users.
3. The App may be provided by a third party (domestic or foreign) acting as a separate controller of personal data under the rules set out in the App's own terms and privacy policy, or as a processor acting on behalf of the Organiser under a separate data processing agreement (Art. 28 GDPR) - depending on the model adopted at its launch. Any transfer of data outside the European Economic Area and the related safeguards will be indicated in the App's terms or privacy policy, made available to the Attendee before creating an account.
4. The provisions of these Terms apply to the use of the App accordingly, to the extent not governed by the App's separate terms or privacy policy.

§ 13. Final provisions

1. Making a Registration means accepting the provisions of the Terms and undertaking to comply with them.
2. In matters not governed by the Terms, the provisions of Polish law apply, in particular: the Civil Code Act of 23 April 1964, the Act of 30 May 2014 on Consumer Rights and Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
3. If any provision of the Terms is found to be invalid or ineffective, the remaining provisions remain in force. The invalid or ineffective provision will be replaced by a lawful provision whose effect is closest to the intention of the Parties.
4. The Terms come into force on 09.10.2026.
5. The Terms are available at www.konferencja.metalverse.pl and/or www.metalverse.pl.
6. The Organiser reserves the right to amend the Terms for important reasons (including changes in the law or organisational changes to the Conference). Amendments take effect 24 hours after the amended Terms are published at www.konferencja.metalverse.pl and/or www.metalverse.pl and do not affect Registrations made earlier, unless they are more favourable to the Attendee.

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